- Introduction & Company Ownership
This Cookie Policy governs the use of cookies and similar tracking technologies on www.quenchandcarry.com, an online store specialising in drinkware and reusable water bottles.
This website is operated by www.quenchandcarry.com, located in Germany and serving customers across Europe.
Email: support@quenchandcarry.com
Phone: +498611669866
Company: Bio-Caps GmbH
Address: Innerlohener Str. 4, 83355, Grabenstätt
This Policy ensures transparent data practices in full compliance with German data protection laws (including the Telecommunications Digital Services Data Protection Act – TDDDG and General Data Protection Regulation – DSGVO) as well as European privacy standards.
- What Are Cookies?
Cookies are small text files stored on your computer, tablet, or mobile device when you visit a website. They serve standard technical functions, enabling websites to remember your preferences, support essential checkout features, and provide analytical operational data. - Explicit User Consent & Interactive Cookie Banner
In compliance with German (TDDDG/DSGVO) and European Union (ePrivacy Directive/GDPR) regulations, we adhere to a strict opt-in consent model for non-essential cookies.
Interactive Cookie Banner: Upon visiting www.quenchandcarry.com, an interactive Cookie Consent Banner is displayed to every user.
Consent Framework: All non-essential cookies (such as performance, analytics, or preference tracking) are disabled by default. Non-essential cookies are stored and accessed on your device only after you explicitly grant permission by clicking the “Accept” button on our Cookie Banner.
Managing and Revoking Consent: You retain full control over your cookie settings. You may alter, adjust, or withdraw your consent at any time via your browser settings or by clearing stored browser cookies.
- Categories of Cookies & Retention Periods
Cookies utilised on www.quenchandcarry.com are categorized based on their technical necessity and lifecycle. Retention periods strictly adhere to European data minimisation standards:
A. Technically Necessary Cookies (Essential)
Purpose: Essential for basic site operation, allowing navigation, cart persistence, and secure checkout processing. Consent is not required for necessary cookies under statutory exemptions, but their scope is strictly limited to core website functions.
Retention Period: Session-based cookies expire automatically upon closing your browser. Persistent necessary cookies are retained for up to 30 days.
B. Functional & Preference Cookies (Non-Essential)
Purpose: Enabled only upon clicking “Accept” on our banner. These cookies store selected preferences (such as regional currency or language display) to enhance your browsing experience.
Retention Period: Stored on your device for up to 12 months from the date consent is given, after which renewed consent is requested.
C. Performance & Analytics Cookies (Non-Essential)
Purpose: Enabled only upon clicking “Accept” on our banner. These cookies collect aggregated, anonymous site usage statistics to evaluate page performance and maintain system stability.
Retention Period: Retained for up to 12 months before automatic deletion.
- Third-Party Cookies (Stripe Processing)
To facilitate checkout operations and maintain payment transaction verification, we integrate specific third-party operational services:
Stripe Payment Processing Cookies: Necessary third-party cookies active during checkout interactions are processed directly by our payment service provider, Stripe. These essential operational cookies assist in session continuity, transaction verification, and automated fraud risk assessment when placing an order.
Data managed via these necessary third-party cookies is handled by Stripe in accordance with international financial security standards (PCI-DSS) and mandatory data privacy rules.
- Browser Cookie Management
In addition to our interactive Cookie Banner, you may control or delete cookies directly via your web browser configuration. You may:
Block all or specific third-party cookies.
Clear stored cookies upon closing your browser.
Receive automated alerts before a cookie is stored on your device.
Please note: Disabling strictly necessary cookies may restrict access to essential site features, including shopping cart operations and checkout processing.
- Contact Information
For any enquiries regarding this Cookie Policy or data protection practices, please contact us using the details below:
Email: support@quenchandcarry.com